MARVA

Shipping Policy

Last updated: 6 October 2026

1. Shipping destinations

MARVA currently ships to the destinations available in the country selector and checkout.

Available destinations may change because of carrier, battery, customs or regulatory restrictions.

2. Processing time

Orders are normally prepared for dispatch within 2 business days after payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

3. Estimated delivery

Estimated delivery times are shown on the product page, cart and checkout whenever available.

Current preliminary estimates:

  • Australia: 12–23 days
  • New Zealand: 16–23 days
  • United Kingdom: 9–16 days
  • United States: 13–23 days
  • Canada: 16–23 days
  • Spain: 16–23 days
  • France: 16–23 days
  • Germany: 16–23 days
  • Italy: 16–23 days
  • Other supported destinations: 16–23 days

These are estimates, not guaranteed delivery dates.

4. Shipping cost

Shipping charges are displayed at checkout before payment.

If free shipping is advertised for a destination, the eligible shipping method will be clearly identified at checkout.

5. Tracking

Where available, a tracking number will be sent to the email address provided at checkout.

Tracking may take a few business days to become active after dispatch.

6. Customs, duties and taxes

If taxes and duties are prepaid and collected at checkout, this will be clearly stated before payment.

If taxes or import duties are not prepaid, they may be charged by the destination country, customs authority or carrier. The customer may be responsible for those charges.

MARVA will not describe an order as “tax included” or “duties paid” unless the logistics and checkout configuration support that promise.

7. Delivery problems

If tracking shows delivery but you have not received the order, contact us as soon as possible.

If an order arrives visibly damaged, photograph the packaging and product and contact support@shopmarva.com as soon as possible.

8. Battery and carrier restrictions

Some MARVA products contain lithium batteries. Carrier and destination restrictions may apply.

Shipping routes, delivery estimates and available destinations may change if a carrier applies battery restrictions.

9. Contact

Shipping questions can be sent to support@shopmarva.com.